Parrott named Outstanding CSR
The National Alliance for Insurance Education & Research has announced that Jessica Parrott is the 2012 Outstanding CSR of the Year recipient for the state of Tennessee.
To qualify for this top state honor, Jessica Parrott submitted the winning essay on the topic, "Given the emphasis that many of your Commercial Lines and Personal Lines clients place on price, identify and explain four (4) important actions your companies have taken, or could take, to help you and your agency become more competitive." Additionally, Ms. Jessica Parrott was selected for having demonstrated outstanding service and professionalism within the insurance community.
Jessica Parrott began her insurance career as an Insurance Customer Service Representative in January 2002 after graduating from Tennessee Technological University with a Bachelors of Science in Business
Administration with a major in Finance. She has been associated with The Rains Agency since 2002, serving over the past ten years in various capacities: Personal Lines Customer Service Representative, Commercial Lines Customer Service Representative, and Life & Health Customer Service Representative. Jessica attained her Certified Insurance Service Representative designation in 2007 and she is currently working on her Certified Insurance Counselor designation.
"Jessica Parrott was chosen as a state winner for exempliying the characteristics and qualifications required to be eligible for the prestigious National Outstanding CSR of the Year Award," stated Dr. William T. Hold, Ph.D., CIC, CPCU, CLU, President of The National Alliance. "She represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis."
Jessica Parrott receives a framed certificate, embossed with the special Outstanding CSR of the Year bronze medallion symbol, and is now one of 36 individuals eligible for the national honor. The National Outstanding CSR of the Year Award carries a $2,000 cash prize and a scholarship for the recipient's employer to any program offered by The National Alliance. The national winner also receives a distinctive gold and diamond lapel pin cast with the Outstanding CSR of the Year emblem. Additionally, the winner's name will be inscribed on a sculpture permanently displayed at the national headquarters in Austin, Texas.